Randy Nghiem is a lean-agile Solutions Architect with over 12 years’ experience in delivering high-impact IT projects. He's able to adapt quickly to end-to-end full life cycle implementation and rollout of large projects. He's strong in conceptualizing and driving technical solutions for complex problems with specific expertise in gathering customer needs and rolling out solutions. He's able to demonstrate comprehensive understanding of both business and technical fields with ability to translate business requirements to technical specifications for project scoping. Not only he's skilled at managing teams and partners to ensure projects delivered within constraints and resources, but he also possesses excellent interpersonal skills towards building relationships at all organisational levels.
His key responsibilities are to communicate system requirements to software developers, project team, and clients as well as to evaluate and select appropriate software or hardware and propose integration methods for client engagements. He defines required technical architecture specifications based on solution or client requirements. He works with the team to implement the agreed architecture and infrastructure environments to ensure it meets the standards defined.
The first objective is to design and implement a comprehensive data analytics platform that allows users to explore data, create rules, case approval workflow and to identify the insights of the data. Secondly, it aims to build secure, highly-available, and resilient data analytics platform on top of Microsoft Azure Stack. My contributions include:
Design, development and implementation of applications for systems at client sites. Ensure that the designed applications and related integrations align with the growth strategy of the client’s business.
Provide strategic guidelines to the applications maintenance teams by understanding all the applications.
Ensure that throughout the development phase the process is documented leading to the development of procedures for application use and security.
Direct the implementation of the application by ensuring the evaluation, testing and modification of the application until its functionality meets business and client goals.
Work with diverse and multinational virtual teams (Sydney, Toronto) to develop Dimension Data Service Layer platform.
A 18-month project with a team of 80 to build a Software-as-a-Service (SaaS) solution which offers a number of services such as mail service, IM service, document management service, etc. The solution is able to support 120,000 active users with a SLA of 99.5%. My contributions include:
A 24-month business transformation project with a team of 10 to automate all existing manual processes. One of the key objectives is to provide a complete paperless solution to the client and reduce hundreds of man hours per month. The solution also provides an internet-facing portal as a communication channel to public users, customers, and partners. In addition, it's integrated to an external payment gateway (eNet) and other legacy enterprise systems. My contributions include:
A 4-month project with a team of 4 to build a hybrid cloud-based solution that provides a one-stop access to information and e-services for students. It's a first initiative to make use of a public cloud infrastructure to solve a short duration high traffic challenge in a highly-secure, cost-effective and fast-deployed manner. My contributions include:
An Office 365-based intranet portal which allows offices around the globe to collaborate and exchange information. My contributions include:
Design and implement proof-of-concept demos to showcase the values of proposed solutions to prospective clients.
Led a technical team of 4 to deliver successfully SharePoint / Business Intelligence solutions under limited resources and timeline constraints.
Provided pre-sales support, implemented Proof-of-concept systems and conducted demo to clients.
The corporate internet-facing portal is a central place to share trade and industry related information to the public. Agency staff will update statistical data and publish new articles on the web site. My contributions include:
A complex safety information reporting and management solution that supports 24/7 air traffic control operations. The solution includes a complete business intelligence portal which enables decision making at a strategic and tactical level. My contributions include:
A 6-month project with a team of 4 to build an Intranet BI portal using Microsoft SharePoint 2013 and Microsoft Business Intelligence Technologies. The portal increases productivity levels for all business analysts by automating all manual data analysis processes. The portal provides business insights through advanced data visualization. My contributions include:
JiaYOUS is a mobile appreciation app designed and supported by PleoData and Digital Boomerang, to deliver fun and engaging experiences, to promote appreciation culture in the enterprise.
FindeMail is a simple yet powerful Enterprise Email Filing and Search App designed to augment your Mail application (e.g. Outlook). With this Email Management App, it is quick and easy to file emails in your Content Management System like SharePoint. Tag, categorize, find, view and share emails or attachments, all within a single Mail application.
Delivered successfully 3 intranet and 2 internet projects for both private companies and government agencies: Bank Central Asia (BCA), Singapore Turf Club (STC), Civil Aviation Authority of Singapore (CAAS), and Ministry of Trade and Industry (MTI).
Provided pre-sales support to win a 4.2 million SharePoint project.
Led a team of 4 to develop successfully a smart virtual reality application for interactive mobile applications using computer graphics technologies.